Privacy Policy

ETS Car Service Station deals with the repair and maintenance of truck transport. The company understands the importance of your personal data, so it has developed this document to be as clear and convenient as possible.

The purpose of this policy is to:

• Clearly explain to website visitors what personal data is collected, for what reason, how it is used and to whom it is transferred;
• Explain how ETS Car Service Station uses personal data provided by users;
• Tell site users about its policy regarding your personal data.

Please read this Policy carefully. If you do not agree with how we use your personal data, please stop using the site.

1. Introduction

This Privacy Policy (hereinafter – “Policy”) together with the Terms of Use constitute the entire legal agreement (hereinafter – “Agreement”) between ETS Car Service Station (hereinafter – “we”) and you as a user (hereinafter – “you”, “User”). The Agreement applies to our Site (hereinafter – “Site”) at the following URL: edinstvotruckservice.com 

2. What types of data do we collect?

There are three categories of data we collect:

• Data which is collected automatically.
• Data you provide.
• Data from tertiary sources.

2.1. Data which is collected automatically

When you visit our Site, some data is collected automatically, including:

• Technical data. The technical data, which we collect, include: IP address, MAC address, geolocation data, data about the type and version of the browser, data about the device from which the interaction with the Site is taking place.
• Cookie files and similar technologies. We use cookies for analytics purposes. You can disable cookies in your browser settings at any time. Detailed information on how we use cookies can be found in the relevant section of this Privacy Policy.

2.2. Data you provide

You can leave contact details on our Site. You may provide us with your personal data so that we can contact you and process your request. Such data includes: your name, phone number, e-mail.

3. How do we use the collected data?

The processing of your data that we collect can be divided into three categories:

• improvement and development of our website;
• satisfaction of your individual requests;
• creation of a safe environment.

3.1. Improvement and development of our Site

We use your data to:

• provide our services;
• conduct research in order to improve our services;
• contact you for the purpose of providing certain services or information requested by you;
• improve the content and general administration of our Site.

Legal basis for data use: provision of services.

3.2. Satisfaction of your individual requests

We use your data to:

• better understand your preferences so that we can adapt exclusively to your requirements.
• send you marketing materials and other informational messages. But only if you have given your explicit consent to receive such letters.

Please note that if you choose not to receive marketing materials from us, we may send you important administrative messages that are not related to marketing information.

Legal basis for using information: service provision, consent.

3.3. Creation of a safe environment

We use your data in order to:

• fulfil our legal obligations;
• detect and prevent fraudulent activities.

Legal basis for using these data: fulfilment of legal obligations.

4. In what cases do we transfer your data?

If you provide us with your personally identifiable information, we may share the collected information for the following reasons:

• with your consent;
• safety precautions, for legal purposes and in order to fulfil the requirements of the legislation;
• transfer of control over the enterprise;
• to obtain summary data;
• for service providers;
• social networks.

4.1. With your consent

In cases where you have given your explicit consent, we may share your personal data in accordance with the agreed terms.

4.2. Safety precautions, legal purposes and compliance with the legislation

We may transfer your personal data: (a) if we are required to do so by law or in accordance with the order of a public authority or in connection with an investigation by a public authority, (b) to ensure compliance with the Terms of Use of ETS Site Car Service Station or to protect our rights.

4.3. Transfer of control over the enterprise

We undertake not to sell your personally identifiable information to any company or organization. However, we may transfer your personal data to a successor in the event of a merger, acquisition or other form of enterprise reorganization involving ETS Car Service Station. Or to the buyer or acquirer of all the assets or a significant part of the assets of ETS Car Service Station, to which the Site relates. In this case, we undertake to notify you before transferring your personal data and changing the terms of the Privacy Policy.

4.4. Obtaining summary data

Through third-party analyst companies and directly through our Site, we may collect data that will be stored, used and transferred only in the form of summary data that will not contain your personally identifiable information. For example, among other things, it can be data about the total number of visitors to our site, the type of browser. We may analyze these data to determine trends and general statistics, as well as use this aggregated information for the purpose of administering our Site and collecting demographic data.

4.5. Service providers

We may share your personal data and the data, obtained with the help of cookie files, as well as aggregated information, with suppliers of goods and services who we may engage to assist us in providing services for you, and they may use such data solely for the purpose of providing us such assistance.

5. Other important information

This section contains other important information that our users should be aware of. This information relates to:

• cookie files;
• third-party websites;
• social network plugins on our Site.

5.1. Cookies

A “cookie” file is a data package that is stored on the user’s hard drive and contains information about the user. Generally, cookie files do not allow us to establish your identity. Usually, we use session cookie files to store information about your settings, the effect of such files ceases when you close the browser. In most cases, these are analytical or operational cookie files.
These cookies collect information about how visitors use the Site, for instance which pages they visit most often and whether they receive error messages from web pages. These cookies do not collect information that identifies the visitor. All information collected by these files is generalized and anonymous. It is used only to improve the Site. All this information is anonymous. The detailed information on how this protects your data can be found here.

You can refuse the use of “cookies” on the page “Refusal to participate in the Internet Advertising Initiative” or using an extension blocking Google Analytics in the browser.

5.2. Third-party websites

The website may contain links to other websites or resources which are not controlled by ETS Car Service Station (“Third-party websites”). Such links are not an endorsement by ETS Car Service Station of the reliability of such third-party websites. You acknowledge that ETS Car Service Station is providing these links only for your convenience, and you also agree that ETS Car Service Station is not responsible for the content of such third-party websites. Use of third-party websites is subject to the terms of use and privacy policies of such third-party websites.

6. What rights do you have?

According to the Law of Ukraine “On the Protection of Personal Data” No. 2297-VI, dated June 1, 2010, you have the right to:

6.1. Receive information about the conditions for providing access to personal data, in particular, information about third parties to whom your personal data is transferred.

6.2. Apply legal remedies in case of violation of the legislation on protection of personal data.

6.3. Access your personal data.

6.4. Withdraw your consent to the processing of your personal data.

6.5. Receive no later than thirty calendar days from the date of receipt of the request (except for cases provided by law), a reply about how personal data is processed or stored, as well as receive the contents of such personal data.

6.6. Know about the sources of collection, the location of your personal data, the purpose of their processing, the location or place of residence (stay) of the owner or manager of personal data or to give an appropriate mandate to obtain this information to persons authorized by them (except for cases established by law).

6.7. Submit a reasoned demand with an objection to the processing of your personal data.

6.8. File complaints about the processing of your personal data to the Human Rights Commissioner or to the court.

6.9. Submit a reasoned demand for the change or destruction of your personal data, if these data are processed illegally or are unreliable.

6.10. Include clauses on the limitation of the right to process your personal data when giving consent.

6.11. Protect your personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of data, as well as to protect yourself against providing information that is unreliable or disgraces the honour, dignity and business reputation of a natural person.

6.12. Protect yourself against an automated decision that has legal consequences.

7. How do we store and protect personal data?

7.1. Storage of personal data

As a rule, we retain your personal data for the time necessary to provide you with services, as well as to fulfil our legal obligations. We undertake to delete or anonymize your personal data at your request to exclude personally identifiable information, except where we may or are required by law to store certain personal data, including the following situations:

• If it is necessary to store personal data to comply with our legal obligations and obligations related to taxation, auditing and accounting, we store the necessary personal data for the period provided by the applicable law;
• In order to protect our legitimate business interests, such as preventing fraud or ensuring the safety of our users.

7.2. Protection of personal data

We use procedural and technological measures which are commonly-accepted in our branch. Such measures are designed to protect your personal data from loss, unauthorized access, disclosure, alteration or destruction. ETS Car Service Station may use encryption, SSL protocol and password protection in order to prevent unauthorized access to your personal information.

Moreover, we actively monitor and implement information security standards in the course of our activities, in particular:

• providing access to data only for those employees who need it to provide services to the user;
• signing non-disclosure agreements by employees;
• signing non-disclosure agreements and agreements not to use such data for any unauthorized purposes by partners and external companies engaged to perform certain functions;
• storage of personal data received from the user in encrypted form on servers protected from unauthorized access;
• hashing of personal data.

The safety of your data is of the utmost importance to us. However, we cannot guarantee their full protection. If you have reasons to believe that sharing data with us is no longer secure, please notify us immediately in writing at ETS@edinstvo.ua

8. How do we update the privacy policy?

ETS Car Service Station may periodically need to update this Privacy Policy. In such a case, ETS Car Service Station publishes an updated Privacy Policy on its website along with a notice of its change so that you are always aware of what personal information we may collect and how we may use it. ETS Car Service Station recommends regularly checking this Privacy Policy for any changes. Your further use of this site and/or provision of your personal information to us will be subject to the terms of the then-current Privacy Policy.

9. Communication with us

We thank you for reading our Privacy Policy. If you have any questions about this Policy, you can contact us at our email address: ETS@edinstvo.ua